​​By requesting and accepting the Free Mitigation Services ("Services") provided by 9820 Forestry, you ("Customer") agree to be bound by the following Terms and Conditions ("Agreement"). This Agreement constitutes a legally binding contract between the Customer and 9820 Forestry, and by requesting such services, the Customer acknowledges and accepts these terms in their entirety.
 

1. Scope of Services 9820 Forestry does not guarantee the timing or extent in which Services will be conducted on the Customer's property(ies). The Customer understands that such services may be limited based on operational, environmental, or other factors, and 9820 Forestry reserves the right to modify or cancel services at its discretion. Services are available in the Elkhorn Ranches, Indian Mountain, Stagestop, Buffalo, and Lost Park Ranch communities.

2. Exclusions and Limitations 9820 Forestry reserves the right to refuse the collection, felling, processing, or removal of any fuels, including, but not limited to:

   • Living or recently-fallen live trees;

   • Saturated, rotting, or insect-infested wood;

   • Trees or branches with a diameter of less than three inches (3");

   • Standing trees with a diameter greater than ten inches (10");

   • Standing trees greater than fifty feet (50') tall;

   • Trees that are dangerous or hazardous to fell, process, or remove;

   • Trees, whether dead or alive, with active bird nests or providing habitat for protected species.

3. Liability for Uncollected Fuels The Customer acknowledges and agrees that 9820 Forestry shall not be held liable for any hazards or risks that arise from fuels or materials not collected, processed, or removed while conducting Services. The Customer assumes responsibility for any uncollected materials remaining on their property.

4. Safety Precautions The Customer agrees to ensure that all pets, children, and other individuals remain at least one hundred feet (100') from the areas where Services are being performed. 9820 Forestry will not be liable for any injury, damage, or loss incurred to any person, animal, or property that encroaches within the designated safety perimeter.

5. Storage and Use of Firewood Services may be prioritized for Customers who agree to store up to one (1) cord (or otherwise agreed upon amount) of processed, stacked firewood on their property until such time as the wood is ready for transfer to a buyer. The Customer agrees that the firewood shall not be moved, used, or sold without the written consent of 9820 Forestry. Should the Customer move, use, or sell any of the processed firewood without prior written permission, the Customer agrees to pay the full cost of the firewood at the rates determined by 9820 Forestry. The Customer may move, use, or sell the processed firewood without the need for written permission after six (6) months of storage on the Customer's property from the last day 9820 Forestry conducted Services.

6. Other Mitigation Services The Customer may contract other mitigation services or give away wood that has not been processed by 9820 Forestry. 9820 Forestry does not retain exclusive access to fuels on the Customer's propety(ies)

7. Tips are not obligatory and the amount is determined by the Customer. Tips are greatly appreciated to help address costs associated with providing Services, including but not limited to: equipment purchases and maintenance, insurance, and fuel. Tips may be made via cash, check, or digitally. Tips are not tax deductible. Customers enrolled in Services agree to receive one or more solicitations for tips in the year(s) they recieve Services.

8. Disclosure of Hazards The Customer agrees to fully disclose any and all man-made hazards or obstacles present on their property(ies) that may be encountered while conducting Services. The Customer acknowledges that failure to disclose such hazards may result in liability for injuries or damages caused by undisclosed hazards.

9. Liability for Damage to Natural Features 9820 Forestry will not be held liable for any damage caused to vegetation or other natural features while conducting Services.

10. Permission to Enter Property 9820 Forestry shall contact the Customer at least one (1) calendar day prior to conducting Services to request permission to enter the Customer's property. Services will be performed without the Customer's written or verbal consent

11. Use of Photographs and Videos The Customer grants 9820 Forestry permission to take photographs or videos of the areas where Services are conducted, which may be used for marketing, promotional, or educational purposes. 9820 Forestry agrees to avoid capturing the Customer's personal information, including images of individuals, pets, residences, automobiles, license plates or other identifying features of the Customer's property in such media.

12. Privacy and Confidentiality 9820 Forestry will not sell, share, or disclose the Customer's personal information collected during the sign-up process or through other means to any third party, except as required by law. 9820 Forestry may use aggregated, anonymized data, which does not identify the Customer individually, for internal purposes such as marketing, tax reporting, and statistical analysis,

13. Governing Law and Dispute Resolution This Agreement shall be governed by and construed in accordance with the laws of Colorado, without regard to its conflict of law principles. Any disputes arising from this Agreement shall be resolved through arbitration in Colorado, and both parties agree to attempt to resolve any such dispute in good faith before pursuing any other legal remedy.